Privacy Policy
Last Updated: September 2026
Jump City Inflatables respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, how we may share it, and the choices available to you.
Information We Collect
We may collect personal information that you voluntarily provide when you request information, request a quote, make a reservation, complete a form, contact us, or otherwise use our services.
This information may include:
Name
Address
Email address
Telephone or mobile phone number
Event and delivery information
Reservation and transaction information
Communications with Jump City Inflatables
SMS opt-in and consent information
IP address and website usage information
Other information you voluntarily provide to us
How We Use Your Information
We may use your information to:
Respond to questions and rental inquiries
Process and manage reservations
Coordinate deliveries and pickups
Provide event, reservation, weather, and service updates
Communicate with you regarding customer service matters
Send marketing or promotional communications when you have consented to receive them
Maintain business, accounting, tax, insurance, and transaction records
Improve our website, products, services, and customer experience
Prevent fraud and protect our business
Comply with applicable legal requirements
SMS/Text Messaging
If you voluntarily opt in to receive SMS messages from Jump City Inflatables, we may send text messages to the mobile number you provide.
Messages may include rental inquiries, reservation confirmations, delivery and pickup updates, event reminders, weather-related updates, customer service communications, and occasional promotions and special offers.
Message frequency varies. Message and data rates may apply. Consent to receive marketing text messages is not a condition of purchasing or renting goods or services from Jump City Inflatables.
You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP, call us at 706-262-4653, or email info@jumpcity.rent.
SMS Consent and Mobile Information
We do not sell or share your mobile phone number or SMS opt-in information with third parties for their marketing or promotional purposes.
Information relating to SMS consent and opt-in will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
We may share information with service providers that assist us in providing our messaging and business services when necessary to operate those services. These providers may only use the information as necessary to provide services on our behalf or as otherwise permitted by law.
How We Collect SMS Consent
Customers may voluntarily provide their mobile phone number and opt in to SMS communications through our website, reservation process, online forms, or other Jump City Inflatables forms.
Where required, customers are presented with information regarding the types of messages they may receive and are asked to affirmatively consent before being enrolled in SMS communications.
We maintain records of SMS consent as appropriate for operating our messaging program.
Email Marketing
If you have opted in to receive marketing emails from Jump City Inflatables, we may occasionally send information regarding our rentals, promotions, special offers, and other relevant services.
You may unsubscribe from marketing emails using the unsubscribe link contained in our marketing messages or by contacting us.
Unsubscribing from marketing communications does not prevent us from contacting you when necessary regarding an existing reservation, transaction, or customer service matter.
How Long We Keep Your Information
We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business records, comply with tax, accounting, insurance, contractual, and legal requirements, resolve disputes, and enforce our agreements.
Certain transaction and business records may be retained for up to seven years or longer when required by applicable law or legitimate business needs.
Who Has Access to Your Information
Access to personal information is limited to Jump City Inflatables personnel and authorized service providers who reasonably need the information to perform their duties or provide services on our behalf.
We use third-party services to help operate our website, reservation systems, email, text messaging, payment processing, analytics, and other business functions. These providers may process information on our behalf as necessary to provide their services.
Sharing of Personal Information
Jump City Inflatables does not sell personal information to third parties for their own marketing purposes.
We may disclose information to service providers that assist us with legitimate business operations, such as website hosting, reservation management, payment processing, communications, analytics, and customer service.
We may also disclose information when reasonably necessary to:
Comply with applicable laws, regulations, court orders, or legal processes
Respond to lawful requests from government authorities
Protect the rights, property, or safety of Jump City Inflatables, our customers, or others
Investigate or prevent fraud or misuse of our services
Address insurance claims or other legitimate business matters
Your Privacy Choices
You may contact us to request information about the personal information we maintain about you or to request that we correct or delete information, subject to applicable legal, tax, accounting, insurance, contractual, and record-retention requirements.
To make a privacy request, contact us at:
Jump City Inflatables
Phone: 706-262-4653
Email: info@jumpcity.rent
Website: jumpcity.rent
Cookies and Website Analytics
Our website may use cookies and similar technologies to operate website functionality, remember preferences, process reservations, understand website usage, and improve our services.
Third-party services, including analytics providers, may also use cookies or similar technologies. Those third parties operate according to their own privacy policies.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Children's Privacy
Our services are intended for adults arranging rentals, parties, and events. We do not knowingly collect personal information directly from children for marketing purposes.
If you believe a child has provided personal information to us without appropriate authorization, please contact us.
Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, business practices, technology, or legal requirements.
When changes are made, the updated policy will be posted on this page with an updated revision date.
Contact Us
If you have questions regarding this Privacy Policy or Jump City Inflatables' privacy practices, please contact us:
Jump City Inflatables
Phone: 706-262-4653
Email: info@jumpcity.rent
Website: jumpcity.rent